Privacy information for the app

Your account and recovery plan

We use your name, email and sign-in information to operate your account, verify ownership and restore your data. If you choose Apple or Google sign-in, we receive the account information that provider makes available to us, including its account identifier and email where supplied.

We store the program, goals, symptom and side answers you provide, together with exercise progress, session history and preferences, to prepare your routine and sync it between signed-in devices. Some of these answers concern your health and fitness. Vibit provides exercise guidance and education, not medical diagnosis or treatment.

Content you choose to share

Profile information, community posts, messages and uploaded photos or videos are used for the features where you share them. Content posted to the community is visible to its audience; a private message is available to its participants. Only share material you want that audience to receive. Camera, microphone, photo and notification permissions can be managed in your device settings.

Membership and messages

Shopify handles checkout and the payment method used for your subscription. We use purchase and subscription identifiers, checkout email, billing status and membership dates to connect the purchase to a verified app account and determine access. Payment-card details are handled by the checkout and payment providers.

We send account verification, membership and other service emails through Amazon Web Services. If you enable notifications, notification tokens and delivery information are used to send app and class notifications through Expo and the device platform.

Live classes

LiveKit provides the live-class connection. A session can include participant identifiers and names, join and leave times, IP-derived country information, device or connection information, and performance diagnostics. Audio and video that you publish are transmitted to the session audience. This information supports the live feature, audience information and connection troubleshooting.

The configured LiveKit project uses the United States data region. Closing a room or removing a participant ends that live connection; it does not erase historical session and connection records held by LiveKit. Those records can remain after your Vibit account is deleted. See LiveKit’s data-processing terms for its retention provisions.

Service providers and security

We use hosting, storage, email, sign-in, payment, live-connection and notification providers to run these features. These include Amazon Web Services, Apple, Google, Shopify, LiveKit and Expo. Information can be processed outside your country. Account access and purchase claims require authentication, and verification links and codes should be kept private.

Deletion and retained records

You can request deletion in Vibit Recovery → Account or on the account-deletion page. Verification is required before deletion. If the request feature is unavailable, contact Vibit for help.

The deletion process cancels app memberships managed by this service, closes the app account, removes recovery and community data and processes associated uploaded-file cleanup. A request is not reported complete while that cleanup needs attention. Devices clear the deleted account’s local data when they next connect and receive the deletion result.

Required purchase and billing records are retained. Existing equipment orders and unrelated subscriptions are not deleted or cancelled by an app-account request. Historical LiveKit session and connection records can remain with that provider. Deleting your app account therefore does not mean every record held by every service provider is immediately erased.